I did not receive a charging cable, can I use any charging cable? The product does not include a charging cable; you will need to use your own cable to charge the device., Echo Show 8 PlusAcc Stand For Show 8 (3rd Gen) & Mobile Phone With USB-C/A Charging Port - Adjustable Charging Stand Holder Charging Station Base Compatible With Show 8 3rd Gen/iPhone/iPad (Black Echo Show 8 Stand White What should I use to power the charging base? You must use the original adapter of your Show device to power the charging base., Before buying, verify your device model. Adjustable for Optimal Experience: Offers a flexible viewing adjustment of +/-18 degrees. It serves as a multifunctional charging station for your phones, earphones, and other devices, making life easier. How do I determine my device's model? If the screen size of your device is larger than your phone (8 inch), it is a Show 8., If the camera is located directly on top of the front face, it is a third-generation model. Designed Exclusively & Purchase Note: Tailored for Show 8 3rd Gen, this stand ensures perfect fit and stability. If it still fails, the cable is likely the issue. Buy PlusAcc Stand for Show 8 (3rd Gen) - Adjustable Tilt Table Holder with 2 Charging Ports (USB-C & USB-A), Magnetic Station Accessories for Charge Cellphones and Earbuds, Non-Slip Base (White) with fast shipping and top-rated customer service. Once you know, you Plusacc Portable Battery Base Echo Show 8 3Rd Gen 10000Mah Docking... Magnetic Security & Stability: Equipped with 4 N52 high-power magnets, it securely attaches and stabilizes your Show device, ensuring it remains steady even at high volumes. Amazon Stand For Echo Show 8 3rd Gen Adjustable Stand With USB C Charging Port Echo Show Not Included Black If charging works with another plug, please find us., Not only is it durable and beautiful, but it also complements your home decor seamlessly.